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Service Packs and Support
This page contains downloadable resources. Support during this period is available on 07889 827687 or by email support@dalesoftware.co.uk Dale Software provides free-of-charge software support with the purchase of any of our software titles. We will endeavour to sort out any problems over the phone or by email. We will not visit your site to enable installations. We will also maintain this download page for any upgrades or patches, as well as a FAQs page, on this website. On installation all customers will be required to register their software before the package will operate. This protection is supported by sophisticated copy protection. Each centre will be allocated centre unique access codes, to allow the source of any copies to be easily identified. This protection has been deemed necessary for obvious reasons. What we will do: Dale Software will provide honest and helpful responses to your questions. We will also provide demos or any other help to enable you to assess the best package for your needs.We will provide help by phone or email. What we will not do: Offer training for our software products over the phone or by email. Guarantee software operation under each and every network/OS system architecture, or combination thereof. Provide consultancy services for the integration of our software. Assist with third party development of software or services |
| Documentation |
| Network Schema - for installation to networks |
| SOFTWARE SERVICE PACKS |
| PlumbTEST L2 Service Pack - This will update the question database and remove some questions which are causing some problems for students. You will need your original installation code. This file is only for registered users and will not function on any other installation.(335K) |
| SelfDRIVE 2 Support. This pack deals with the problems associated with SASE.OCX. If you're having problems with this control or getting a network message making reference to SASE.OCX. Download this ZIP file and then overwrite your existing exe. Needs the full version of SelfDRIVE 2 fully installed. The file will not function for non-registered users.(1667K) |
| MAGENTA SERVICE PACKS |
| These service packs upgrade you to Magenta and are available for purchase. From August 07 they are a licensed product. A site licence is £99.00 for the upgrade. Please contact Dale Software on sales@dalesoftware.co.uk for details. |
| Available for ;
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| MAGENTA SkillTEST Wood Occs L2 MAGENTA - This will upgrade your existing installation to the new Magenta Scheme and introduces a few extra features (8500K) |
| MAGENTA SkillTEST Trowel Occs L2 MAGENTA - This will upgrade your existing installation to the new Magenta Scheme and introduces a few extra features (8500K) |